[Resolved] Reliance Communications — Fraud in service.. Worst service in telecom industry

virencool

from Vapi, Gujarat

Address:	Surat, Gujarat, 395006
Website:	www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC#

Hi, i recently check for call rate plan in reliance gsm website. http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC#
After check plan i recharge 62 rupies pack they mention 25p/m call rate and 35 rupies talk time benifit. But after rechange i didnt get any talk time or any call rate scheme. Still i am calling at 2rp/m scheme. Even there is no option to talk with customer care i tried all numbers and 198, 123 even toll free. I waste 2hr for calling to customer care but i didnt found any option for talk with customer care. Also in tollfree number they saying wrong input by pressing 9 number for talk. I hate reliance service. Pls do not purchese reliance sim and never trust their scheme. And also costly call rate then other sim.

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Dec 17, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Reliance Communications Customer Care's response Dear Viren,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications