Reliance Communications — Fraud in the name o[censored]nlimited plan

Address:

Rangareddy, Andhra Pradesh, 500070

I have been using a mobile number for the past decade . four months back i received a call from reliance offering me a promotional unlimited 998 plan at a 50 % discount . the agent clearly stated its unlimited outgoing and incoming to any network, unlimited high speed 2g data and also unlimited national roaming. but 2 days back my outgoing is barred . after an hour of effort to get in contact with their customer care i found out that they barred my outgoing on fair usage policy . on furthur questioning they stated i crossed 4000 min a month which made no sense cos i was never told of such limitation earlier .
why is it called a UNLIMITED PLAN when there is such a limitation ?
why was i not told about this at the time of offering the plan ?
why are my services barred without notifying me of such usage

later they are forcing me to convert to prepaid service to reuse my number which i dont want to . they dont allow me to port my number to other networks .


after browsing online i realized it is not just my problem alone . hundreds of other people have been victims of such fraud.