[Resolved] Reliance Communications — Fraud Reliance Customer Care

v_negi

from Lucknow, Uttar Pradesh

Address:

Gurgaon, Haryana

I have registered complaints against wrong deduction of Rs. 113 rupee which was also confirmed by your customer executive GURDEEP, he told me that I would get refund of my money within 4 hours but i got only 33 rupee of refund where the rest money ??? Complaint number[protected]. My mobile number - [protected] I need my money back... This is not the first time you deducted my money, same time i got this problem. I need a call from your side for assistence other wise I have to do some strict action against your company. And I have told GURDEEP 5 times that 198 is not working on my phone from last 1 year i have complaints 100 times about it but didnt find any solution yet. complaint number[protected] I need my money back ASAP and call too so that I can't face such problem again. I want you reply on this and refund my rest money

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2015

Reliance Communications Customer Care's response Dear Mr. Negi,

We do apologise for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 17, 2015

Reliance Communications Customer Care's response Dear Mr. Negi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications