[Resolved] Reliance Communications — Frequent deduction from balance

DrSudhir Kumar

from Pune, Maharashtra

Address:	411021
Website:	www.rcom.co.in

My reliance prepaid number are [protected] and [protected]. They have been activating different services without request and deducting different amounts from my balance very frequently. I have called its customer care a number many time. Initially they refunded small amount but after some time they again started deducting in the name of vas/internet services which i never requested for. Every time i call to customer care they pretend that server is down and ask to call after sometime. When i call them again, they claim that i have requested for these services. Please look into this matter and solve the issue.

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Dec 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Reliance Communications Customer Care's response Dear Sudhir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 17, 2016

Reliance Communications Customer Care's response Dear Sudhir,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications