[Resolved] Reliance Communications — Frequent deduction from my balance for unsubscribe VAS | |||
RELIANCE GSM has been deducting frequenlty from my balance for the VAS for which i have not subscribed.I enquired with their customer care and they too confirmed that i do not have any active VAS.But everyday for the past 3 months i have been charged Rs.3/-.I have complained atleast 10 times and even to the Reliance Appellate authority but in vain.When i call up 198(Toll-free complaint number) it takes a good 10mins to connect and then they say they can help only with the last 3days data.They do not guide where i need to go for the rest.I have all the sms for the past 3months deducting my balance and the mail I sent to Reliance Appellate Authority.Please help.Have had enough of this.I have received a few refunds and despite all this, deduction from my account is going on unabated. NAME: RANGANATH S MOBILE NO: [protected] PLACE: NEW DELHI LOSS: Approx Rs.150/- in 3 MONTHS Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Ranganath,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications