[Resolved]  Reliance Communications — Frequent deduction of amount from prepaid reliance card

Address:

382415

Hello reliance team,

I have been contacted to customer care multiple time but didn't got any proper response to my query.

Not sure why my balance is getting deducted on a periodic basis by 5 rps each time, from last 1 and half month and so.
This way i guess i have lost almost around 450-500 rps.

Notification which i got every time is the same :
"last call 0.00 minutes, balance deducted 5. Available blaance..*"

First thing, i want to claim as to why this service provider is deducting my balance and
Econd, is there any service you guys have enabled to my number without my request (I can remember i have not request anything recently) because of which this is happening.

This has been happen in past with me but have not taken action but this time i would definitely be deactivating my card if no action is taken and if my amount is not given back.

Number : [protected]
Name : roshan gupta

Thank you,
Roshan