Reliance Communications — generating bills even after a request for disconnection - [protected]

vishnubhotla venkateswar Rau

from Hyderabad, Telangana

Address:

Krishna, Andhra Pradesh

Sirs, In the month September, 2014 I requested you to disconnect the net, and paid the outstanding bill. Till date disconnection has not been done and the bill is accumulated to nearly rupees.1600. I receive calls everyday, and I request for disconnection, but of no use. Even if I pay the bill, there is no guarantee that the connection is disconnected. So, I request you to send me a letter (hard copy) mentioning the bill amount to pay, and also with a line mentioning that the connection will be disconnected after payment, as I can keep the letter as a proof.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishnu,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishnu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications