[Resolved] Reliance Communications — Getting bill even after asking to terminate the connection since 8 months | |||
HI, This is Prashant. My Reliance Netconnect 2G internet dongle no is : [protected]. Service Terimnation Request ID:[protected] I cancelled this connection 4-5 months back but still iam getting the bill every month. I was getting a call from Reliance care since 4-5 months asking about the reason for cancelling the connection.I told iam not using.iam having another broadband.I told them that bill is getting generated.They told it will be closed but still iam getting the bill. Before 80 rs was coming then last month the bill came around 250.Then it came 920. After going to Reliance Z.R Communications store in Marathahalli, Bangalore also there were no improvements.That service guy wont even bother to respond to my questions and behave rashly. Still i thought its ok and paid the bill and told them to cancel the connection as soon as possible. I got a mail from reliance that connection will be terminated within 7 days . I thought it was closed.But yesterday again i got a bill of 562Rs.Are you people kidding with me or not. Please look into the issue and cancel the connection as soon as possible.I wont pay this bill Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 12, 2015 Reliance Communications Customer Care's response Dear Prashant, Thank you for your contact alternate contact details, our customer care will get in touch with you shortly. Regards, Reliance Communications | |||
4 Comments | |||
Comments
My Personal phone no is [protected]
My secondary phone no is [protected]
My secondary phone no is [protected]
I got a call from Reliance communications.I told hello then immediately they cut the phone.THis happens always with the reliance customer care.They wont even bother what customer is saying.The worst customer service i have ever seen.Even in the reliance showroom the service guys are the same.They wont take proper action on customer complaint and they wont respond properly
Nobody called me from reliance.
I gave secondary number also but of no use.This reliance customer care is a big crab doing nothing out there !!
I gave secondary number also but of no use.This reliance customer care is a big crab doing nothing out there !!
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications