[Resolved]  Reliance Communications — Getting charged by reliance even after closing the connection

Address:Rajkot, Gujarat, 360001
Website:Relianceada.com

My dongle no. [protected]

I had postpaid connection of reliance data card and got below sms even after closing the connection.

"After repeated follow up you failed to pay Rs. 2936.3 videCaf[protected] Legal Notice Issued.Contact Reliance on [protected] foranyqueries"

They deactivated my data card by saying that your service has been migrated to reliance 4G (i never asked to switch over to 4G). And I called them to close my services, still they are generating bills every month and forcing me to pay. This is illegal thing they are doing with me... I want to raise my concern over them.
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Nov 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
Reliance Communications Customer Care's response
Dear Manan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 13, 2016
Reliance Communications Customer Care's response
Dear Manan,

As per your telephonic conversation with our customer service associate, please mail us your termination request on [protected]@relianceada.com also you can visit any of our nearest Reliance Mobile Store for further assistance. Thank you!

Regards,
Reliance Communications
Complaint comments 

Comments

I lost my mobile having relaince number [protected] in Tirupati area in Andra Pradesh State, please

block this sim card immediately.

Thanks,

Mallikarjun
Dear sir
i am taking continuesly follow up for jio4g voice not working in lenovo vibe k5 plus hand set [protected] but there are no any responce from your side

PLEASE HELP ME

TODKAR MUKUND
OTHER CONTACT NO. [protected]
I talked to customer care representative mr sukanta.talked very rough language and stating only scheme of service and not ready to here my complaint .very very bad person not fit for cudtomercare
Respected sir I bought jio sim card. I was just allowed to use only 2gb internet.they are advertising as unlimited internet and calls.but iam not getting internet.i tried so many times customer care jiobut no one is responding and not connecting to care executive.
Submitted a cancellation, but no updates on that. But still sending to pay the amount

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