[Resolved]  Reliance Communications — getting harassed for unnecessary bills even after termination of connection

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	[email protected]

I had a post-paid number ([protected]) from reliance communication. I requested for porting of number to jio however my requests were ignored multiple times even after settling the balance in full (I deliberately kept the account balance due in negative so that there won't be any hassale) and submitted all document to jio retailer when the request were not entertained i finally wrote the email to reliance ([protected]@relainceada.com) on 25 march 2017 to terminate the connection as well as communicated my desire to terminate to customer care number.

I specifically mentioned them the the balance due is in negative and had cleared all the bills and that i don't want any unwanted bills in future and face harassment. I was aware that the company like tikona and reliance do not terminate the connection and keep on generating the bills and the same fear came out to be true when i started getting sms to my alternate number ([protected]) regarding non-payment of bill. I have been constantly getting harassed and getting tortured by reliance communication that a legal action would be taken.

The balance due amount is small but it is a matter of principle. Even after paying the bill amount in full and intimidating them that i would want to get the connection terminated immediately with all the bill amount being paid and also any amount based on pro-rata as was communicated by reliance customer care guy was also paid by me. But i am still harassed. Such an unethical behavior will not take you far and the customer will know how reliance communications exhort its customer to pay the amount which is not due on them. Hoping for a quick resolution and the end of torturous sms message threatening to take legal action which is causing me mental agony.

At the time of termination, i specifically said the customer care guy that i want a reply back in email that the connection has been terminated asn there is no balance due amount but never received any email from them and now they are taking advantage.