Reliance Communications (Gsm) — Made 3 recharges but it would provide services | |||
I got my new reliance GSM number ([protected]) (TN, Chennai) activated 3 days back. By mistake I made a minutes pack recharge of 98 before FRC. Amount got deducted from my account but minutes were not credited to my reliance number. Then I got a recharge of 101 (FRC) which got properly recharged offering 80-85 INR (exact amount I am not sure) and one month of 2G services. After which I again made a recharge of 98 so as to acquire those minutes/ seconds offered but again it didn't happen.. I also made a recharge of 199 INR for 3G services but still its giving only 2G services which got active with FRC. If I am not being provided services why should the amount get deducted. I wish to receive the refund of the amount. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications