Reliance Communications (Gsm) — Made 3 recharges but it would provide services

Address:Chennai, Tamil Nadu

I got my new reliance GSM number ([protected]) (TN, Chennai) activated 3 days back. By mistake I made a minutes pack recharge of 98 before FRC. Amount got deducted from my account but minutes were not credited to my reliance number. Then I got a recharge of 101 (FRC) which got properly recharged offering 80-85 INR (exact amount I am not sure) and one month of 2G services. After which I again made a recharge of 98 so as to acquire those minutes/ seconds offered but again it didn't happen.. I also made a recharge of 199 INR for 3G services but still its giving only 2G services which got active with FRC. If I am not being provided services why should the amount get deducted. I wish to receive the refund of the amount.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Customer

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information