[Resolved]  Reliance Communications — Has billed me even after the disconnection of service

Address:Mumbai City, Maharashtra, 685013
Website:www.rcom.co.in

Dear Team,

I would like to bring into your notice that the above attached bill generated under my number [protected] for the month of August 2016 amounting to 644.41 Rs is not correct.

The billing period shown in the bill is from 22 July 2016 - 21 August 2016 but my connection got disconnected on 1 week of August 2016. I was using an unlimited plan “Pro3_599_5GBDY5GBNGT” which will cost me around 680 Rs Including tax. In that case how you can generate a bill for one whole month.

I have used the above service only for half a month the billing period is showing as 22 July 2016 - 21 August 2016. I request you to kindly revise the bill and sent me a new bill with the correct billing period and with the adjusted amount.

Request you to kindly look into the matter and take a remedial action. ASAP. I have raised an online complaint on 24 August 2016 (Complaint Number[protected]
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Sep 28, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2016
Reliance Communications Customer Care's response
Dear Anfas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Please sign the Change.org petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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