[Resolved] Reliance Communications — Has billed me even after the disconnection of service | |||||
Dear Team, I would like to bring into your notice that the above attached bill generated under my number [protected] for the month of August 2016 amounting to 644.41 Rs is not correct. The billing period shown in the bill is from 22 July 2016 - 21 August 2016 but my connection got disconnected on 1 week of August 2016. I was using an unlimited plan “Pro3_599_5GBDY5GBNGT” which will cost me around 680 Rs Including tax. In that case how you can generate a bill for one whole month. I have used the above service only for half a month the billing period is showing as 22 July 2016 - 21 August 2016. I request you to kindly revise the bill and sent me a new bill with the correct billing period and with the adjusted amount. Request you to kindly look into the matter and take a remedial action. ASAP. I have raised an online complaint on 24 August 2016 (Complaint Number[protected] Was this information helpful? | |||||
Sep 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Reliance Communications Customer Care's response Dear Anfas, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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Alternate Way:
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