[Resolved] Reliance Communications — Hell customer care

Shubham251992

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201302

Today i m writing all this to inform you about your management and the kind of customer care you guys have, but first a big congratulations to you that atleast your customer-care department started picking up the call again because prior to this i was not even able to connect to them.
but this is so shameful that they don't know how to behave with the customer. I called today in the morning at 6:47am with my number [protected] and spoke with the guy name ANUBHAV and asked him about my problem i facing with my internet data but he spoke with me in very disrespectful way.
I really want you to take strict action against him and keep eye of my problem and arrange a call back
FYI- i mentioned my name ravi to him.
Phone number: [protected]

Thanks & regards
Your customer.

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Dec 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2016

Reliance Communications Customer Care's response Dear Shubham,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 16, 2016

Reliance Communications Customer Care's response Dear Shubham,

As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid as per your usage and hence the waiver cannot be processed for the same.

Regards,
Reliance Communications