[Resolved] Reliance Communications — I have pay bill for 3 month advance rental plan for data card but they told me pay bill

SHAHBHAUMIK

from Vadodara, Gujarat

Address:

Vadodara, Gujarat

My plan is "advance rental plan"

And i have all ready pay rs 1400 20.05.2015 i have receipt on email pay bill of[protected] against my advance rental plan. My plan last date is 21.05.2015 and your customer outlet baroda location request drawn in 22.05.2015 told your customer care department and told me today my plan activated 02.06.2015 how is this possible. I have all ready pay bill on time to time and this bill today sent after i have talk to customer care i have no bill for may month after they send bill and say duplicate bill.

Resolve this matter urgent...

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Nov 8, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Reliance Communications Customer Care's response Dear Bhaumik,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Verified Support

Jul 09, 2015

Reliance Communications Customer Care's response Dear Bhaumik,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications