[Resolved] Reliance Communications — I have pay bill for 3 month advance rental plan for data card but they told me pay bill now i have already close my data card | |||
I have pay 1350 rs on 20.08.2015 three months advance rental plan but their system mistake not generated my plan and 31.10.2015 they are suspend my data card and i have gone their reliance store after 15 days close my data card no they are told me your data card already suspend due to bill not payment but i have already pay three months advance rental unlimited plan since before 1.5 year now they have notice to me for pay the due bill 750 rs but i have already pay why i have again pay this amount . i have talk with their customer care people they are told me this is our mistake now we have change your plan so bill not pay and now they have notice.. i have send notice copy and my bill payment receipt please solve my complaint as early as possible. Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 21, 2015 Reliance Communications Customer Care's response Dear Bhaumik, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 23, 2015 Reliance Communications Customer Care's response Dear Bhaumik, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 3 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709