Reliance Communications — illegal activation of VAS service by reliance operator without my consent

Address:

New Delhi, Delhi

Sir this is a complaint against the reliance telecommunication service provider. the complaint is related to illegal and arbitrary activation of VAS(value added service) by the reliance telecom without my consent of any sort. i have been charged main times in the month of January and then i talked to the customer care representative, and he refused my my contention that i did not give my consent for activation and told me that i had willingly activated the service. then after a long conversation i asked them to deactivate the services and to activate the DND(i.e. do not disturb) service. then after they did the same. now again they activated another value added service on my phone and was again deducted from my balance. in this regard i again tried to talked to the customer care executive but all my efforts went in vain. all i received from them is consolations with a word that i had voluntary activated the service and it was not their fault. that i have faced this problem. and it is not a problem only with me but many of my friends have faced this problem several times. so the only solution that i can sought to is to lodge a complaint to your forum against the injustice done to me. please help me in this regard as soon as possible. i am facing so much problem it some of the haresment and stress i am leaving below my contact details for further communication. i would be highly obliged if you take this matter into consideration against the injustice. shiva kumar Ph. [protected]