[Resolved]  Reliance Communications — Illegal charging not refunding the money

Address:Howrah, West Bengal

Automatically activated the VAS pack. Charging Rs 45. Customer care executive said it was activated through Rworld. Although even I not open the Rworld. Customer care executive behaved badly and disconnected the line. Please help me as soon as possible.
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Jan 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 03, 2015
Updated by Saikat Pramanik
My mobile number is [protected]
Verified Support
Jul 03, 2015
Reliance Communications Customer Care's response
Dear Saikat,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 07, 2015
Reliance Communications Customer Care's response
Dear Saikat,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

I have been charged even i hv not subscribed for VAS..
U people deducted balance of 50 rs and wen i called customer care saying only one thing that u hd started this through R- world..
I even dont know abt that..
Never visited that site..
Den also deducting balance is wrong..
By dis way people vll loose faith from reliance and even i wont reccomend anyone for the same..
Plz help to refund my money..
My mob no is [protected]..
Thanking u..

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