[Resolved]  Reliance Communications — I'm complaining about bill and speed

Address:641012

My data card number is [protected].
I'm using 40gb unlimited plan. I didn't use my 3g wi pod for the last month since it broke. The 4g service in the new wi pod device has started on 8th of this month.
When i asked the store, they told bill will be adjusted and there will not be a need to pay bills.

Now my data is not working and a mail was sent to that the credit limit is exceeded and reliance is asking me to pay 2000. I have been trying to the customer care number for the past two months and it is always busy. I wonder will the line be busy all over the year or is there any setting for it!

I won't pay the bill for the unused month. The speed is also very poor. I'm disappointed with the blocking of data usage.

Very poor service for the past 2 months. I kindly request you to resolve my problem as soon as possible.

I want reliance to restore its good name and service in my place.
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Sep 16, 2016
Complaint marked as Resolved 
got responded
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2016
Reliance Communications Customer Care's response
Dear Kamalnath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 17, 2016
Updated by Kamalnath Kumar
My number is [protected]. This month also signal is not available till 8th and from 15th till date. I will not pay the bill for this month too. Still the issue is not sort out.
Aug 17, 2016
Updated by Kamalnath Kumar
I'm using an unlimited plan. Why the hell I should pay the bill when you block the signal for half a month and also the speed of the network is not in 3G either??? Is it a kind of cheating??
Aug 17, 2016
Updated by Kamalnath Kumar
I'm looking forward to finish this problem tomorrow!
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