Reliance Communications — Internet

Address:

Mumbai City, Maharashtra, 400092

I am using internet of reliance
my sim card no. is [protected]
suddendly reliance has stopped my internet services
Reliance customer care person is saying that i have to pay Rs 2699/- for purchase of new data card

My Complaint :

1) why should i have to pay because i have already payment made for Data Card
2) I have also paid Rs 3001/- for getting 1 GB internet everymonth for life time

Pls provide us free of cost new data device with my existing plan of getting 1 GB internet everymonth for life time