[Resolved] Reliance Communications — Disconnection issue | |||||
My number [protected], I was using single and due to 4g upgrade the services were stopped and I called the customer care to disconnect but they compelled me to stay and waited for the bill generation and they told me to pay the bill and come back, I did the same and called customer care to disconnect, they proceeded and after many days I got a call back again compelling me to stay and saying termination is under process, again I got many calls regarding why I am disconnecting but the disconnection was not dine and I got the bill for next month. I also sent a mail to an email.id which custiner service provided to me. Now I have to pay that bill also and get back to them? Pathetic service, I ignored the mail and they called and I told the things happened and they behaved like they wee convinced but each time am getting call from.different people and I am fed up with explaining everything, now again I am getting threatening emails from this pathetic service provider. Now again I got bill for next month and now they are telling me to go reliance office and submit documents again and fill a form and submit it to the office. Now I havre to pay bill for two months which I haven't used because of relqince 4g upgrade and they only stopped the service. What a pathetic service ? Do they give jio free sim.by looting money like this from other sources, this is a case if robbery or looting. Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Reliance Communications Customer Care's response Dear Jaison, We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
 4 Comments | |||||
Comments
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call & billing section will call us daily for paying the bill generated after deactivation .Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY
Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .
Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .
Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
This is not resolved and I am getting again threatening emails. This is not acceptable.
Please see the email I am receiving below:
Ref No: - 811/ 1470- Nov ’2016
To,
Name: JAISON VARGHESE
Address: NO 812 2ND MAIN C BLOCKAECS LAYOUT KUNDANAHALLI BANGALOREBANGALORE 560037
Relationship No:[protected]
RIM No: [protected]
Amount Due: 938/-
Dear Sir / Madam,
As our privileged customer, you have used the telecommunication services provided by us. It is regrettable that despite reminders the payment of Rs. 938/- is still due in your account. You will appreciate that our obligation, as an operator, is to provide you with a network to make and receive calls. You, as a subscriber, are obliged to pay for the use of the network.
By this notice we call upon you to pay the above-referred amount, being Service Charges due and payable, to the Company within 3 days from the date of receipt of this notice. To avoid any legal actions in near future request you to clear the dues.
Please make the payment, through DD / Pay Order, in favor of “RWSL[protected]” payable at Bangalore not later than 3 days of receipt of this notice.
The payment of Service Charges may also be made at our authorized Web Worlds / Web World Express/Reliance FOFO’s to our visiting representative.
For further clarification you may contact Shamila @ [protected]
Yours faithfully,
Reliance Communications Infrastructure Ltd
In case you face any issues on making on-line payment, request you to walk into any of the Reliance Store and Make this payment or you can courier the chequeDD to below mentioned address
Manager - Circle CRO
Reliance Communications Limited
Salarpuria Pearl, Municipal No. 72,
3rd Cross Road, Residency Road,
Ashok Nagar, Richmond Town
Beside Ballal Residency Hotel
Bengaluru - 560025
Cheque should be in favor of "RWSL[protected]"
Please see the email I am receiving below:
Ref No: - 811/ 1470- Nov ’2016
To,
Name: JAISON VARGHESE
Address: NO 812 2ND MAIN C BLOCKAECS LAYOUT KUNDANAHALLI BANGALOREBANGALORE 560037
Relationship No:[protected]
RIM No: [protected]
Amount Due: 938/-
Dear Sir / Madam,
As our privileged customer, you have used the telecommunication services provided by us. It is regrettable that despite reminders the payment of Rs. 938/- is still due in your account. You will appreciate that our obligation, as an operator, is to provide you with a network to make and receive calls. You, as a subscriber, are obliged to pay for the use of the network.
By this notice we call upon you to pay the above-referred amount, being Service Charges due and payable, to the Company within 3 days from the date of receipt of this notice. To avoid any legal actions in near future request you to clear the dues.
Please make the payment, through DD / Pay Order, in favor of “RWSL[protected]” payable at Bangalore not later than 3 days of receipt of this notice.
The payment of Service Charges may also be made at our authorized Web Worlds / Web World Express/Reliance FOFO’s to our visiting representative.
For further clarification you may contact Shamila @ [protected]
Yours faithfully,
Reliance Communications Infrastructure Ltd
In case you face any issues on making on-line payment, request you to walk into any of the Reliance Store and Make this payment or you can courier the chequeDD to below mentioned address
Manager - Circle CRO
Reliance Communications Limited
Salarpuria Pearl, Municipal No. 72,
3rd Cross Road, Residency Road,
Ashok Nagar, Richmond Town
Beside Ballal Residency Hotel
Bengaluru - 560025
Cheque should be in favor of "RWSL[protected]"
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications