[Resolved]  Reliance Communications — internet pack activated without my knowledge and waiver not given

Internet pack of Rs.98/- activated without my consent since 14.06.2014 to 22.01.2015. I had called up on 22.01.2014 to deactivate the pack and pass the waiver but it had not been done. Again from 08.04.2015 internet pack of Rs.125/- has been activated i called up again on 24.05.2015 to deavtivate and pass the waiver. But only Rs.140/- has been deducted. The customer care is useless and giving an easy answer that they cant do anything of the previous errors and only one month ka waiver can be given.
Was this information helpful?
No (0)
Yes (0)
Nov 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2015
Reliance Communications Customer Care's response
Dear Shailesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information