[Resolved] Reliance Communications — internet slow and longest renewal time | |||||
My prepaid reliance no. Is [protected]. Last month, there was a special offer for me, i. E. On 70/- rupees recharge, u get 56/- rupees talk time and 1 year daily 1gb, 2g internet data. I got it activated on 16th august'2017. I got the benefits too, but i am very displeased with the internet speed and it's daily renewal longest time. I can understand it's 2g, still it's worse than other 2g networks i have been using. Secondly, every midnight, when it's daily validity gets expired, it takes 3-4 hours to get renewed, and sometimes even more than this. Through the day, one keeps busy, and it's only at night, that you get time to use internet, but to my disappointment, it takes never ending time to get reactivated. And by the time of it's renewal, it's already wee hours of the day. It's been close to month, yet this issue not been resolved, instead it's getting worse with more long hours to keep waiting ' for the internet to work again. Last night, it got activated at 5 o'clock in the morning. What's the use of such offers if it doesn't serve the purpose. Reliance telecom does give great offers, but they are beyond practicality. I am truly pissed about it. Kindly provide a solution to this issue. Otherwise it's better to pay little more for other networks, and enjoy hassle free offers on uninterrupted internet usage. Was this information helpful? | |||||
Oct 13, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Sep 12, 2017 Reliance Communications Customer Care's response Dear Shivkivani, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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