[Resolved]  Reliance Communications — Invalid account balance deducted

Address:Udaipur, Rajasthan, 313002
Website:www.rcom.co.in/Rcom/personal/home/index.html

I am having Reliance GSM prepaid Mobile NO : [protected]
I am having around Rs. 151 in my MAIN account balance on 9 Feb 2016 & I found suddenly I has been gone to Rs. 0 and I don’t know reason.
I have asked to reliance customer care many times but not get any answer regarding account balance deduction.
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Nov 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2016
Reliance Communications Customer Care's response
Dear Gaurang,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you for using our services.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Gaurang,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 11:00 AM tomorrow.

Regards,
Reliance Communications

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