[Resolved]  Reliance Communications — Issue with plan voucher 88

Dear sir I have recharged with Rs. 88 for plan voucher 88.But didn't got the benefit as it was a FRC. My question is that I have called customer care for a information on newly launched service FREE PAID. But the customer care executive didn't know about this service and he told it's not updated in their system. So he advised me to go for PV88 and immediately sent me a sms and told me that it's a good plan and it's running good in the market. So I immediately recharged through Paytm and got recharged with Rs. 0.01 only and no benefits. Then again I recalled customer care and then the other executive told me that it's a FRC pack and it's for new connections only. So what is the need of such customer service executives who don't know about their job and responsibilities. I request you to kindly refund my Rs 88.00 as soon as possible. Faridur Rahman Mobile No. [protected] Assam