[Resolved]  Reliance Communications — Issue with reliance digital TV Network (Worst service)

Address:400068
Website:Issue with reliance digital TV Network (Worst service)

Hi Team,

This is rohan my account/Sim Number is :[protected] . my reliance digital network showing signal lost from 30th July 2016 for same I have log complaint on reliance digital customer care on 1stAug 2016 but still my network is in under breakdown after taking serval follow ( I personally call again on 4th Aug 2016 as well as today) but still issue not yet resolve and as per my knowledge your SLA time for rectification the same is 48 hrs and now we have cross the 144 hrs but still my network is under breakdown . can you specify why was the delay from your end? Need your justification on same.


Thanks and Regards,

Rohan Pawar
[protected]
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Sep 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2016
Reliance Communications Customer Care's response
Dear Rohan, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to write us at this link using a PC: http://bit.ly/1cmd6ds if you need any assistance in future. Thank you, have a great day ahead. Regards, Reliance Communications
Verified Support
Aug 17, 2016
Reliance Communications Customer Care's response
Dear Rohan,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
Complaint comments 

Comments

I am prahlad kumar
From basada dhanji
District jalore
States rajasthan
The reliance tower is not available in my village and nearest areas so pls thi problem is solved fast

Communication land is available
So contact me [protected]
Reliance Communications Customer Care's response, Aug 9, 2016
Verified Support
Dear Prahlad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I am sorry to inform that i am a customer of reliance broadband. I am always facing trouble regarding my connection. From last few days my landline is not working but internet is working.
I have registered complaints many times but no resolving measures are taken yet.
My user id is[protected].
Reliance Communications Customer Care's response, Aug 9, 2016
Verified Support
Dear Saurabh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear Rohan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Don't recharge [protected] please code reply me serial no : _[protected] and lost of money 30.00rs.
Reliance Communications Customer Care's response, Aug 9, 2016
Verified Support
Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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