[Resolved]  Reliance Communications — Its a clear case of theft by Reliance Communications

Address:

New Delhi, Delhi

Dear Sir, Following is the details which has led to worst experience from Reliance Telecom. Mobile no: [protected] Last recharge: Rs.99/- + Rs.10/- Last Balance Checked: Rs.0 (without making any call) And now the unnecessarily balance has been deducted to Re.0/- & no service of Rel to Rel free communication even after the recharge of Rs.99/- (an special pack for Reliance to Reliance free calling). And while i am trying to lodge a complaint, i am getting a same reply from Reliance customer care people that "we cannot lodge any complain because the systems are on updation & there is a technical error" Why reliance has given a customer care no. if their people can't entertain customers and their grievances??? After that i called up at "30333333" where the call was fwd. to the any Sr. available with the name "Nirmala". there after i explained all the things and i again received the same reply. but after a long argument she checked all the info. & asked me to recharge with some amount & after that i got a recharge to Rs.10 & when i am now trying to make calls on the local reliance no. it says "you have no bal". This is very unprofessional on part of Reliance that they have deducted my balance without any reason, even asking for the reason of deduction since i have not used it there is no proper response from their side. So please help me for getting my balance refunded or reimbursed with a proper justification. along with the confirmation that such activities won't happen again or i really going to shift to any other services. -- thanks, Aditya Kumar | +91.99.90.346615