Reliance Communications — Jalsa 599

Address:500080

Hi,

I got my number ported to reliance 10 days back and they barred by out going now saying that my address verification is negative but no executive has come for verification. And now the reliance web store people say that my plan is also different from what i choose. Reliance company is fooling people and just causing inconvenience to customers. Please do not choose reliance network its my personal request.

My number [protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shivakumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
You can contact directly on the given number, only out going is barred on my number.
Dear Shivakumar,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
My outgoing is barred and how do you expect me to wait. Its already been two days I spoke to your executive and there is no solution from your people. They does not even care to attend the calls. Very poor service from reliance. At the time of MNP your executive said that my plan is unlimited plan and now he is saying that it is confined only to 4000 Minutes. What solution will you provide for the same????
Dear Dear Shivakumar,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Incoming is also barred on my number that is the reason you are unable to reach me. Kindly contact on [protected] for further verification, my father will speak to your executive.

Kindly close the issue today and activate my services today itself.
Dear Shivakumar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information