Reliance Communications — khas offer not given | |||
A message of khas offer (150/- ke e-recharge par Rs. 195 ka talktime) was sent on my mobile no. [protected] on 20/03/2015 which I got recharged on the same date. But the benefits of the offer was not given for which I had complained the in the Reliance Customer Centre, Vadodara (request no.[protected] on 21.03.2015. I had also dialed '198' hundreds of times but no communication took place until on 22nd or 23rd of March, 2015 if I can remember which promised me to resolve the problem within 3 hrs. But till date no solution has been given. I am sorry to say that this problem has occured several times and your customer service has failed to be upto the mark. Please resolve the problem at the earliest. Thank you. Anjani Kumar, Mob. no. - [protected]. Was this information helpful? | |||
|
Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Anjani,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Please refer to the previous complain. On recharge of Rs. 150/-, I have got another Rs. 44/- resulting to a total of Rs. 174/- (approx.) as against the offer of '150/- ke e-recharge par Rs. 195 ka talktime' ((request no.[protected], dtd. 27.03.2015). Please sort out the problem and do the needful to credit the remaining balance on my mobile no.
Thanking you.
Anjani Kumar,
Mob no. [protected]
Thanking you.
Anjani Kumar,
Mob no. [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications