Comments
Hello Team,
We have received your feedback.
After almost 6 weeks, your team say you need to replace the instrument. The phone was dead and not working till date, its almost 2 months we have not utilized the service after the complaint was registered.
We have requested for the monthly rental waiver as the service request was logged and the query was not solved for almost 6 weeks.
The team say the rental cant be waived. How come your team can say that the rental cant be waived. we have not even utilized the service and the complaint was also register, it couldn't be solved from your end and your team is asking us to pay the rental.
We are ready to buy the new instrument unless and until the rental gets waived off.
You all need to understand we have been your customer for almost more than 8 years and we have never made the payment late.
Finally, these is the service we are getting it.
Please do the need full so that the issue gets resolved and we are ready to buy the new instrument.
Regards
Vikash
We have received your feedback.
After almost 6 weeks, your team say you need to replace the instrument. The phone was dead and not working till date, its almost 2 months we have not utilized the service after the complaint was registered.
We have requested for the monthly rental waiver as the service request was logged and the query was not solved for almost 6 weeks.
The team say the rental cant be waived. How come your team can say that the rental cant be waived. we have not even utilized the service and the complaint was also register, it couldn't be solved from your end and your team is asking us to pay the rental.
We are ready to buy the new instrument unless and until the rental gets waived off.
You all need to understand we have been your customer for almost more than 8 years and we have never made the payment late.
Finally, these is the service we are getting it.
Please do the need full so that the issue gets resolved and we are ready to buy the new instrument.
Regards
Vikash
Dear Vikash,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
If you were really trying to contact me, then you could have taken the mobile number from the above trail mails.
Anyways, My number is [protected]
Regards.,
Vikash Kankaria
Anyways, My number is [protected]
Regards.,
Vikash Kankaria
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications