[Resolved]  Reliance Communications — Lane line & internet not working since 29th may 2016

Address:Vadodara, Gujarat, 390010

Dear sir,

Here with i would like to state that i have reliance communication ltd connection since 2010 as per detail below

Name :- monash biomed pvt ltd, vadodara, gujarat.

Account no [protected]

Lane line no :[protected]

Reliance internet service user id:[protected]

My lane line phone & internet went out of service since 29th may 2016 i gave complain & its number is[protected],[protected] and there after regular complain on phone & emails were given for 2 months and then line got restored on 1st august 2016 and i sent mail stating that the phone line is restored and to adjust & wave rent for service not provided..

I have paid all my bills regularly since 2010 and last paid bill was of 19.06.2016 no[protected] was paid rs 401.00 on 09.07.2016.

There after i received another bill on 19.07.2016 no[protected] of amount 401.36 and i called 09.08.2017 that please adjust & wave my bills for no service and they said they will do the needful.

There after again i receive bill on 19.08.2016 n[protected] of amount 406.53 with out adjusting the errors as for not providing service for 2 months.

Now they have made my suspended lane line phone. I called up customer care[protected] and gave my complain they said i have to pay first the 2 month due payment then only the line will get restored & they will then see if there will be adjustment or waver can be given or not.
Sir, it is my humble request to look into this matter as the company wants money for not providing services & there money is money our money has no value, so this black mail please get my phone line restored. I am ready to pay any difference is there.
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Oct 28, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Reliance Communications Customer Care's response
Dear Shobhan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I am unable to port my sim from reliance. The reason is that sim is not showing details from my name. But customer care also not telling correct thing.
I want to port it do the needful, or connect my documents to my sim.
Thanks
Mohak
Sir,
My releance cdma sim can not use, becouse releance 2g conection convert their catagory in 3g, but my cdma conection service is stop, my cdma sim no-[protected], how can i convert my cdma conection, this conection can not reach 2g network

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