[Resolved] Reliance Communications — Less data than promised on 3G recharge and 198 number is useless for complaints | |||
I just recharged my reliance mobile ( [protected] ) for Rs 95/- for 1GB of 3G data for 7 days. I only received about 700 MB instead. Trying numerous times to register a complaint on the 198 has been to no avail. What does reliance expect its customers to do when things don't work as promised ? Just suck it up ? This is ridiculous behavior for a company of their size/stature. Was this information helpful? | |||
Complaint marked as Resolved
Data was credited to my account after speaking with Reliance Customer Service. The service still has serious problems because there virtually is no way besides this forum to get in touch with them. Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 12, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 15, 2015 Reliance Communications Customer Care's response Dear Customer, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 1 Comment | |||
Comments
Well, I don't have an alternate number at the moment. I will be reachable on the above mentioned number though. [protected]. That should be enough to resolve the issue. Waiting for a call from your side.
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