[Resolved] Reliance Communications Limited — 3g data automatically loss | |||
I am using reliance no.i.e.[protected].I am facing a problem of automatically 3g data loss.i have recharged my no. almost four time Rs 256, 147, 256, 492 .whenever i recharged my number the next day 3G balance got loss and i am facing this problem from 01 September, 2014 till now. i have contacted many time to the customer care of respective mobile company, but they didn't respond till date. and 19th Sept, 2014, i talked to customer care representative named Mr. suryakant, he told me that there is some technical issue with his server and talk to us after 10 minutes, he will resolve the same And i asked to him give me any email address, where i can complaint my problem or give your senior number i[censored] are not able resolve the problem.but he refused to give any contact info, and said after 10 minutes you call again your problem will be resolved. But i am still trying to contact someone in customer care and they are not responding my calls again and again, And computer said please hold the line we will connect you to customer care representative very shortly and do not cut the line...but all in vain. i hope my complaint will be filed and i got the justice very soon. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications