Reliance Communications Limited — Balance deduction | |||
BALANCE DEDUCTION BY RELIANCE GSM Respected Sir, I want to inform you that I am customer of Reliance GSM of mobile number [protected]. I do online recharge of Rs. 55 on 6-5-2014. Some balance is used by me till[protected]:00 pm and Rs. 48 is left in account but when I checked balance on[protected] then its shows Rs. 0.03. This mean that approximate 48 rupees deducted wrongly from my balance. Now, I kindly requested you to please take action against him and told him to refund my balance. I am highly THANKFUL to you. THANKS. Yours sincerely, SYED MOHD MASOOD ALI B.Tech. (Mech.) [protected] Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Respected Sir
26 rs were deducted from my reliance number [protected]
I recharged my cell with 60rs on 30 Apr 2014 and I got a full talktime of 60rs thereafter again I recharged my cell with 60rs on 28 May 2014
So total I got 120 rs balance
On 29th of May 2014 I activated 94 rs mobile net pack via sms and got 1.5GB of data usage and the remaining balance was around 26rs
Today when I checked my balance I was shocked to see there was no balance in my account
I tried calling customer care but they are not giving any proper response and they have blocked my number
Please refund my balance ASAP
26 rs were deducted from my reliance number [protected]
I recharged my cell with 60rs on 30 Apr 2014 and I got a full talktime of 60rs thereafter again I recharged my cell with 60rs on 28 May 2014
So total I got 120 rs balance
On 29th of May 2014 I activated 94 rs mobile net pack via sms and got 1.5GB of data usage and the remaining balance was around 26rs
Today when I checked my balance I was shocked to see there was no balance in my account
I tried calling customer care but they are not giving any proper response and they have blocked my number
Please refund my balance ASAP
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications