Reliance Communications Limited — Bill charged even services are barred/ not in use | |||
Dear Team, My self Subodh Dhote and i am having Reliance CDMA number [protected] from last 6 years.I got mail for legal notice that i have not submitted my bill. Kindly go through the issue i am facing and than decide . I was employee in Reliance communication, hence i have employee plan while i was serving in Reliance. My problems arises when i left the company. There are so many issues with Reliance communication after leaving the organisation but that all got sorted out after communicating with their Appellate Authority. I am using the plan of Magic1300 that includes unlimited DATA and Calling. My biggest problem is that from February-2016 i am facing continuous network issue . I am not able to use Data as well as not able to use calling Services . Even for incoming calls i have to divert the calls on another service provider. I have started lodging complaints for this and also i started tracking all the Service request numbers via mail through Appellate Authority. I always notice that my most of the complaints they closed without informing me and without providing any solution. I have starting chasing my Service request numbers but there was no solution at all and even the executive at Reliance outlets are saying that no one can help you out of this problem because Reliance is going to close its CDMA Service and no one will bother about its network issue. Finally in April-2016, i decided to surrender the number and write a mail to RCOM Appellate Authority to suspend my number the have asked me to submit the amount of Rs-914/- for which i am agree and when i visit to Reliance outlet, they told me to submit the amount of Rs-1492 approx. which i denied to submit and again start confirming with RCOM Appellate Authority. After that my services are suspended but even after suspension of service they are charging me for every month Now they claiming bill of Rs-4437/- regards Subodh [protected] Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Today i got call from Appellate authority from Mumbai, they told me that my number is terminated that is very well known to my as it was asked by me. After that the executive told me that amount of Rs-4448/- is due and needs to pay as soon as possible and today i got one mail also where again i got the due amount of Rs-4698/- stating that Rs-260/- is increased for this month .
I am very much surprised, bill they are increasing on regular basis means every month but when i was working in Reliance in Delhi circle. They haven't increased the salary for continuous 3-4 years saying that company is in loss. I don't after cheating the peoples where they invest all the moneys.
regards
Subodh
[protected]