[Resolved]  Reliance Communications Limited — Cdma ends and 4g started. Forced to take new phone due to reliance decision

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Hi, I'm using reliance cdma post paid connection ([protected]) since 2010.
As per new format of reliance i have taken new 4G Sim from shop consulted by customer care. Now there is one problem. I'm using cdma phone for older sim then...
1). Do this new sim can be used in CDMA phone.
(reliance world guy told be that i have to purchase a new phone)

2). If first point is right just tell me that this is new service started by your company. Then it is your decision to end the service and give gsm sim then why i'm forced to buy a new phone for your 4G Sim. If there is any solution then please inform the same because if i'm going to suffer loss of money in new phone then it's hurting your old loyal customer. And i'm not ready to accept this... If there is any solution please tell. If there is no solution then i will either close this number and take new connection of any other mobile services. or will carry same number and get new connection of any other services through MNP. In first case please tell me the process of the same.

3. Lot of time when i was called and given luring offers from other mobile services then i rejected all. I decided to be loyal to on company and stick to reliance only. But now your forced dicision is making me think that i was wrong. Please do something so that your customers faith do not end. and milliions o[censored]sers do not suffer due to this. Even my wife is using reliance number.

Thanks
Vikas Pandey