[Resolved] Reliance Communications Limited — Data card sales and activation | |||||
Reliance communication using fraudulent tactics to sale data card. first they engage very third grade dealers n distributors to sale their product at any cost. give attractive offers to sale data card. representative sale data card at your doorstep fill the application and collect cash from customer on behalf of reliance communication. connection will be given very next day another four days connection will be available then they disconnect line reason will be address is in negative status. it is notable that nobody will come or make a call to customer about verification of address and his status. if customer call to the dealer who sold data card will not attend cal. customer car tollfree number will be available minimum after half an hour. then they will direct customer to go nearest reliance store to submit once again all proofs. even though submission documents they insist to pay deposit of rs 1000 to activate. i was purchased data card no. [protected] on 22nd december 2015 data card worked till 30.12.15 lot of time talked with customer care tollfree number and around 4 to 5 times visited and two times submitted my documents. but there is no response to activate data card now they offer me to pay 1000 as deposit to activate already i bought data card with cost of rs 1200.00 by that time they never told me about deposit. i was made complaint to nodel officer to his email id rcomappellateauthority.[protected]@relianceada.com. no respose and also made complaint to customer care complaint number was[protected]. can anybody help me to solve this complaint Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jan 25, 2016 Reliance Communications Customer Care's response Dear Moinudeen, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications