Reliance Communications Limited — Deactivate my Techzone sms pack and refund my balance | |||
Dear Sir, I am trying to contact reliance customer care from last three days but every time i got a voice saying that ALL OUR CUSTOMER CARE EXECUTIVES ARE BUSY. My balance is reducing on almost daily basis with uneven amounts. Even i checked through auto message system that no Value Added Services installed on my phone. Even though they are deducting balance from my account. Details of deductions... 25-Aug-14 VAS USSD Rs.3.00 26-Aug-14 VAS USSD RS.3.00 27-Aug-14 VAS Techzone Rs 5.00 28-Aug-14 VAS Techzone Rs Rs 5.00 + 3 as VAS USSD Mobile Number : [protected] Refund the money and make sure this doesn't happens again in the future. In past also the same thing happened to me by reliance mobile. Today (28-Aug-14)a customer care executive spoke to me @ 6:07 pm his name was rahul and said some technical issue is there so he can't do any thing and he is not the owner of reliance Please Tell me How to get rid of this. I hadn't activated any VAS Packs. And when i sent sms enquiry for subscribed VAS, it reply's no VAS Packs subscribed. Then why are you charging me Rs.10 and Rs.3 on daily basis. Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Sir,
once again from last 2 days i am receiving these messages from[protected] "you have requested for techcontest subs pack for 30 days at rs:30.00 to confirm activation reply yes to this msg(tollfree) i didnt reply but today 15-sep-2014 i got a message from RM-Reliance "Amount charged for VAS techzoneSMS S Rs 5.00
please tell me why are you doing all this what do you want reliance ??
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once again from last 2 days i am receiving these messages from[protected] "you have requested for techcontest subs pack for 30 days at rs:30.00 to confirm activation reply yes to this msg(tollfree) i didnt reply but today 15-sep-2014 i got a message from RM-Reliance "Amount charged for VAS techzoneSMS S Rs 5.00
please tell me why are you doing all this what do you want reliance ??
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications