[Resolved]  Reliance Communications Limited — Deduct my balance by activating fake vas service and improper customer care response.

Address:Bhopal, Madhya Pradesh, 462001
Website:Www.rcom.com

Always reliance deduct my balance by activating some vas service even i didn't hear that, its about unlimited time you do these improper activity which is intolerable. When ever i recharge my balance got deduct with a sms that bla bla service is activated.. And this time its ridiculous, ₹60 is deducted by activating bla bla service. And tell me one thing, how can i talk to customer care executive. There is no option in 198. Ok, and if by chance it got connected, executive is that much busy that they didn't pick up my call. They said "it may take time more than 5 mins" realy but i waited for 20 mins and no one pick up my call.. So sir please refund my amount and i also want to switch my service provider. My phone no is [protected]
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Nov 8, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 03, 2015
Reliance Communications Customer Care's response
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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