[Resolved]  Reliance Communications Limited — Deducted Valuaded Service charge without consent.

Address:

Raipur, Chhattisgarh

Dear Sir this is my fifth complaint for deactivated VAS service. Always it has deactivated and again activated VAS service and detected amount form my account with out any consent. My Mobile number is [protected]. I can't understand how I deactivated VAS service. Reliance company is clearly cheated with customer. My Previous compliant to reliance company is as - Your company is cheating with customers. I disappointed with your service. How I explain here. 1. I requested you on 30th April 2015 that deactivated my VAS. Your customer care officer Mr. Anil Shinde takes quick action and deactivated VAS service and refunded my deducted amount. I appreciated also him. 2. After that 06th and 7th of May 2015 again your company has deducted amount Rs. 20.00. How it is possible when VAS service is deactivated? I can’t understand? 3. Then I again send email for deactivated VAS service on 7th of May 2015. 4. On 8th of May (Time 2.21 pm) I received SMS from your company that my VAS service is deactivated, I was very happy for that. 5. But on 8th of may (Time 2.48) I received SMS from your company that Rs. 20.00 has deducted for VAS service, I surprised and shocked how it is possible after 30 minutes only, while it is deactivated. On the base of above facts it is proofed that your company cheating with costumer. I requested that kindly do needful action of your employee who working like that. I am customer of Reliance since 14 year. Kindly do action of my complaint otherwise I will change the company. It is my forth complaints for deactivated VAS service. My Mobile Number is[protected].. -- Prof. S K Jadhav Head School of Studies in Biotechnology Pt. Ravishankar Shukla University Raipur Chhattisgarh 492010 Chairman, Board of Studies in Biotechnology Pt. Ravishankar Shukla University Raipur