[Resolved] Reliance Communications Limited — Do not provide data as promised

rahulkqwert

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 302029
Website:	consumer complaints

Hello sir ma'am
I recharged with RS 57 internet pack (10 GB 2G DATA WIYH 28 DAYS VALIDITY) on my reliance no. [protected]
but I got only 300 MB 2G WITH 7 DAYS VALID...
before recharge I called customer care for best offers then she (RESHMA) told me that this pack is available on your number...
Same problem I faced on last recharge with same amount and same offer
Please provide me data as promised
Another no for call [protected]

THANKS

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Oct 31, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Reliance Communications Customer Care's response Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Sep 25, 2016

Updated by rahulkqwert Hello sir ma'am
I again request you please give me my data as promised.
I recharged with RS 57 for 10 GB data plan for 28 days..
Again I m saying before recharge I contact reliance customer services to RESHMA.
she says you are eligible for that plan. This is the segment offer on your number..
PLEASE CONCERN MY REQUEST AND PROVIDE ME MY INTERNET BALANCE

THANKS

Verified Support

Sep 28, 2016

Reliance Communications Customer Care's response Dear Rahul,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications