[Resolved] Reliance Communications Limited — Looted my 4444 bucks in title of network upgradation

shahTIRUPUR

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 641602

I have availed r2r 500 min free per month after paying 4444/- for my reliance cdma no [protected] which was supposed to be valid till 2022 but all of a sudden the company have stopped giving 500 r2r free minutes and breached the terms of service and inspite of repeated reminders to their customer care and even appellate authority of reliance no responses other than standard answer that it is as per company policy and within its rights.
This is nothing but cheating and fraud with consumers like myself
Already rcom in the name o[censored]pgarding to 4g have made our cdma handset junk and we have lost our price paid fro handset

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Nov 6, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Reliance Communications Customer Care's response Dear Mr. Shah,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 06, 2016

Reliance Communications Customer Care's response Dear Mr. Shah,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications