[Resolved] Reliance Communications Limited — Poor internet speed | |||||
I recharged my dongle([protected]) for Rs.501 3 day 10 GB pack. The speed is very very low (5KBPS) and not able to use the service due to this problem. This problem has happened earlier and took 4 days to get resolve and that was a one month pack.Here I have registered compliant and the executives are saying it will be sorted out after 3 days, which is not acceptable due to the validity of 3 days.I request you to provide either refund or extend my validity with promised speed. Regards, Girish Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 31, 2015 Reliance Communications Customer Care's response Dear Girish, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Girish, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
 4 Comments | |||||
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My contact number is [protected]
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No solution you have given me, told me that you will arrange a call back.
Your service executive called me and said that she will escalate this issue.This is the solution?, what happens to the money I spend?stop cheating, such bogus company built on looted money from customers.Shame on you
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