[Resolved] Reliance Communications Limited — Recharge of 3G Balance Data Validity Extension didn't work | |||
I have been recharging Rs 95.00 to extend validity of my balance data of 3G Net upto 30 days. But today on[protected] when i recharged it. It has been recharged and i got Rs 0.01 but my validity of data didnt extend.I have contacted Customer Care and they told me that the scheme is discontinued now and I will not get my money back. My question is how can RCOM can discontinue the scheme and doesnt intimate us. While during promotion they used to full our Msg Inboxes. Kindly help me to get my money back. My no. [protected] Name Faridur Rahman Circle : Assam Transaction Ref No. : IGP0376110 Payment Mode: SBI Net Banking Regards Faridur Rahman Assam Was this information helpful? | |||
Complaint marked as Resolved
Thanks a lot...I have got call from RCOM asking about the problem. I have explained them my problem. My problem has been resolved and thus my validity extend by 1 month and was confirmed by RCOM Customer Care.
Regards
Faridur Rahman | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications