[Resolved]  Reliance Communications Limited — Regarding net pack recharge

Address:Indore, Madhya Pradesh, 452001
Website:www.rcom.co.in

I have done a online net pack recharge through your website - www.rcom.co.in of Rs.177 on 12/10/2015 at 11:15:29 but till time I didn't get my recharge done and when i tried to contact with the customer care on 198 they are just ignoring me and telling that they are transferring the call to their senior and till today I made N no. of calls on your customer care but i didn't get any proper response from there side which is very socking. being a service provider company, how can you do this. I am fed up that much from reliance customer care services response that I am planning to deactivate all my reliance services. So, Kindly look into the matter and don't give such a response to your users.
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Oct 26, 2016
Complaint marked as Resolved 
Verified Support
Oct 24, 2015
Reliance Communications Customer Care's response
Dear Sinha,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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