[Resolved]  Reliance Communications Limited — Register Failed of 8 years old number

Address:New Delhi, Delhi

More than 8 years i am using mobile no - +91- [protected], Reliance, New Delhi, It got Register failed in last few days. I called Reliance customer care at 198 and they said my documents need to be submitted again as reliance lost information in updating their databases and then mobile number will be activated again as soon as i submit the document. I Submitted my photo and id proof same day and visited reliance outlet more than 4 times. But they are saying that the number is cancelled. Why am i getting these wrong information and misleading. Privileged customers should not get such problems. Its very inconvenient. We dont buy numbers every month for new offers. Reliance should understand. hope it will be activated at the earliest
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Jun 28, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 18, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
May 21, 2015
Updated by Maaniii
Please let me have the update about activation and activate my number
Complaint comments 

Comments

I have given you contact number, you need to activate it. +91- [protected].
Please activate it and it can be used for contact.
Till that alternative no. +91- [protected]
How much time it will take to activate the sim?
I hope it dont take long.

Meanwhile i hope Reliance wont issue it on someone else name.

There is no such huge problem. The number belongs to me and i am only asking to activate it.
Hope it will get activate soon as possible.

If required of any police verification, do let me know. because i need it to get activated earliest.

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