Reliance Communications Limited — REGULAR WRONG DEDUCTION OF MY BALANCE FROM CDMA MOB NUMBER [protected]

Nitesh10

from Kolkata, West Bengal

Address:

New Delhi, Delhi

Dear Sir. I recharged of 30 INR dated 24/03/2015 and 50 INR dated 26/03/2015 on my CDMA mobile no. [protected]. My both balances has been deducted wrongly. After a long try on customer care no. 198, Today I contacted and told to your representative name Mr. Swatantra. He confirmed me that I will get my all wrongly deducted balances very soon, In spite of that once again my balances has been wrongly deducted. I have not subscribed any service on my mobile. I am fail to re-communicate on 198. Right now I am confused about the refund of my all wrongly deducted balances. I am requesting for that refund and ask to you what should I do?

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Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nitesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nitesh,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications