[Resolved]  Reliance Communications Limited — Reliance wipod - change in data plan rentals

Address:Panchmahal, Gujarat, 382721
Website:myservices.relianceada.com

Dear sir,

I have used reliance wipod cdma pro3 connection from last jan-16, my card no is [protected] & [protected].

I have received the upgrade request cdma pro3 to 4g with condition of no increase in data plan rentals from reliance communications limited on 03.05.16 and i have upgrade request send to company for upgrade.

But, after upgrade the same, i have received the bill with increase the rentals from 999/- to 1100/- & also reduce data from 12gb day + 12 gb night to 5 gb only.

Please resolve my issue & provide same plan whatever declare at the time o[censored]pgradation by the reliance communications limited.

Thanks regards :
Satpal bhingra
Mo no - [protected]
[protected]
+7 photos
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Sep 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 26, 2016
Updated by ajeetroyal
Dear Sir,

I have used Reliance Wipod CDMA Pro3 connection from last Jan-16, my card no is [protected] & [protected].

I have received the Upgrade request CDMA Pro3 to 4G with condition of No increase in Data Plan Rentals from Reliance Communications Limited on 03.05.16 and i have upgrade request send to company for upgrade.

But, after upgrade the same, I have received the bill with Increase the rentals from 999/- to 1100/- & also reduce data from 12GB day + 12 GB night to 5 GB only.

Please resolve my issue & provide same plan whatever declare at the time o[censored]pgradation by the Reliance Communications Limited.

Thanks Regards :
Satpal Bhingra
Mo No- [protected]
[protected]
Verified Support
Aug 26, 2016
Reliance Communications Customer Care's response
Dear Satpal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Please sign the Change.org petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Dear Satpal,

I am more than 100% sure it will not be resolved. So many people are facing this issue; after all Reliance Comm. have to prove that they are the biggest cheats.

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