[Resolved] Reliance Communications Limited — Unbilled amount exceeding the credit limit | |||
Sir/Ma'am My self Neeraj Sharma. Mine cell no. [protected]credit limit is only Rs1000 but they are generating an unbilled amount of Rs16449 and when i ask them for what they are generating This much amount they told me that you have used internet as the internet pack is also activated on mine cell no. Sir only one question from mine side that if mine credit limit is only rs1000 then how they can cross that limit and without any message or call warning they have generated this much amount and now they are not helping me even their duty is to help the customers and at present they are only Ignoring the issue. Sir I should be highly thankful to reliance team if they help me to solve this issue and i would also be able to use this no. In future due to their help and if they are not helping me then i will face more problems so i request you to help me. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
As the incomming of mine no. Has also been barred so you guys can contact me on mine alternate no. [protected]
Till now no response from reliance communication customer service team as both the incoming and outgoing services has been barred now nobody can contact with me and tell me onething whats the fun O[censored]sing your sim card if you can't help your customer and sought out their problems.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications