[Resolved]  Reliance Communications Ltd — False Billing

Address:

Vadodara, Gujarat, 390020

AND TO WHOMSOEVER IT MY CONCERN.

I am in receipt of these 2 Bills. It shows that the Package given to the telephone No. 80033223 has been changed.
I had taken a cellhpne Number (Post paid) [protected] from reliance Communication. This connection under a Monthly Package of Rs.299/- under 3G.

Thier representatives called me offering a FREE conversion to 4G SIM in September with no additional cost. I said if it entails NO additional cost and I get 4G service FREE at the same cost I am ready to change to 4G SIM.

To my surprise, the Bills did not come for 2 Months. Now they have sent me a Bill wherein they are charging a Monthly rental of Rs.1200/-. I HAVE NEVER OPTED FOR SUCH PACKAGE. DONT EVEN KNOW WHAT IT COVERS AND WHAT IT DOESNT. I REPEAT I HAVE NEVER OPTED FOR THIS PACKAGE AND THEY CHEATED ME BY CHANGING MY ORIGINAL PLAN WITHOUT TAKING MY CONSENT FOR ANY REVISION IN COST / RATES / TARIFF.

IF YOU CHECK MY USAGE DURING THE LAST 2 MONTHS, I HAVE NOT EVEN BEEN USING THIS PHONE AT ALL. THERE IS NOTHING THAT WOULD COMPEL ME TO CONVERT TO 4G IF IT ENTAILED AN EXTRA COST. RELIANCE SALES TEAM IS CHEATING. THEIR TELECALLERS REPEATEDLY ASSURED ME THAT CONVERSION TO 4G SIM CARD WILL ENTAIL NO ADDITIONAL COST.

HOW CAN THE COMPANY CHANGE THE PLAN WITHOUT MY REQUEST OR CONSENT.

SINCE THEY HAVE ALREADY DISCONNECTED THE PHONE - THERE IS NO BASIS ON WHICH YOU CAN CHARGE ME MONTHLY RENTAL.

I SEEK IMMEDIATE WITHDRAWAL OF THE FALSE BILLS FOR SERVICES I HAVE NOT USED, FOR CHARGES I HAVE NEVER AGREED TO. I SHALL NOT HESITATE TO FILE CRIMINAL CHARGES OF CHEATING ON THIS ANIL AMBANI COMPANY WHICH IS NOTORIOUS FORSUCH SHAMELESS CHEATING. - THE COMPANY, ITS DIRECTORS AND OFFICERS.

FOR GOD SAKE, - STOP CHEATING !!

Vijay Kumar Joshi