[Resolved] Reliance Communications Ltd — Unnecessary sms charges billed to me. | |||||
This is to bring to your notice that i am a loyal customer of reliance communications (Mobile # [protected]) since 2011.I have all paid all bills till date. Of late i witnessed that in the latest bill (For the period[protected] till[protected] sms charges of 1368.00 have been billed to me. The bill shows that i have sent 912 sms(S) during the period. But the truth is that whenever i send an sms i generally use a free sms site.Hence no charges are incurred as such. I made a complaint to rcom customer care telling them i haven't used my rcom no. For any sms. They do not agree with it and say that all charges are correct. I therefore request you to kindly reverse the charges of rs.1368.00 and intimate me at the earliest. Your earnest reply in this regard is appreciated. Regards, Anil sirpal [protected] [protected] Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Anil,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Dear Anil,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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